Trimera Academy

Privacy Policy

Clear, global privacy rules for how we handle personal data, cookies, and your rights. Effective date: —.

Scope

Applies to our website, learning platform, and support communications worldwide.

Cookie posture

We limit cookies to strictly necessary + preferences (like theme and consent).

Response time

Privacy requests are handled within 30 days (often sooner).

1. Overview

We collect minimal data to provide our services responsibly and transparently. This policy applies to all users globally and is designed to be understandable without legal jargon.

Core principle

Collect what we need, keep it safe, and let you control it.

Where this applies

Website browsing, course access, and support conversations.

2. Data We Collect

The specific categories depend on how you interact with Trimera Academy. We avoid collecting sensitive categories unless you explicitly provide them for a clear purpose (for example, accessibility support).

  • Account info: name, email, and password (stored as a hashed value, never plain text).
  • Usage data: pages viewed, approximate device/browser details, and preferences (e.g., theme).
  • Support data: messages you send via forms or email, plus basic metadata needed to respond.
  • Consent signals: cookie choices, opt-out status, and related timestamps.

Data minimization

If a feature can work without identifying you, we design it that way.

3. How We Use Data

We use your information for operational needs, service improvements, and security. Where required by law, we rely on consent or provide opt-out controls.

  • Provide and improve courses, site performance, and support.
  • Communicate with you about updates and promotions (opt-out anytime).
  • Maintain security, detect abuse, and protect user accounts.
  • Legal compliance when required to meet applicable obligations.

Retention

We keep data only as long as needed for the purpose it was collected, then delete or de-identify it.

Sharing

We do not sell personal data. Limited sharing may occur with service providers under contractual safeguards.

4. Cookies

We use strictly necessary and preference cookies only (for example: theme selection and cookie consent). You can also control cookies via your browser settings.

Your current cookie choices

Change and save your preference. This will update your consent cookie immediately.

Consent status: —

5. Your Rights

Depending on your region, you may request access, correction, deletion, objection, restriction, or export of your data. You can also withdraw consent where we rely on it.

GDPR-style rights

  • Access and portability
  • Correction
  • Deletion
  • Restriction / objection

CCPA-style controls

  • Know what is collected
  • Request deletion (where applicable)
  • Non-discrimination for exercising rights

6. Contact

Email: [email protected] — We respond within 30 days.

Alternative contact

Phone: +1 (415) 557-0182

To protect your privacy, avoid sending passwords or full payment details over email.